Support
Reach a person for help with BWA Horizon or the BWA Horizon Connector. There is no chatbot between you and the operator — email the address in the help box below.
Last updated: July 28, 2026
Support help box
ben@bwa-horizon.comInclude your business name and, for Connector problems, which browser you are using. Store reviewers can use the same address.
Typical response window: one business day (Ottawa / Eastern time).
What we can help with
- Installing or reconnecting the BWA Horizon Connector
- Consent, privacy, or data-deletion requests for the extension or apps
- Sign-in, account access, or pilot onboarding
- Store-reviewer questions about the Connector or mobile apps
Related pages
Operator
BWA Solutions Inc.
Ottawa, Ontario, Canada